At SMS we offer a wide variety of services to our clients:
Collection Services - Our collection service is a combination of aggressive collection effort and quality customer service. We will treat your customers with the respect and compassion they deserve while protecting your bottom line. We will never tarnish your companies good reputation by using old and outdated collection tactics that didn't work in the past and certainly do not work now. Our industry leading collector training program guarantees that every one of our associates understand your business and your needs in addition to proven negotiation tactics that help maximize recoveries while minimizing risk.
Skip Tracing Service - At SMS we have an entire department dedicated to location services. We offer a wide variety of packages that includes Address Location and Verification, Phone Number Location and Verification and Employment Location and Verification. These services are free to our Collection Partners but available to anyone trying to find new information or verify current information about their customers.
Credit Bureau Reporting Services - How often do you find that your delinquent customer has purchased/refinanced their home, purchased a new automobile or taken out addition loans and expenses with other creditors while they still have a delinquent account with you? If you are not reporting your delinquent customers to the Credit Bureaus then you could be losing out on thousands of dollars in bad debt recoveries. SMS offers a bad debt reporting packages that will allow you to report your delinquent customers to the Credit Bureaus to add an additional layer of protection for your debt. These services are free to our Collection Partners.
Legal Services - Let's face it, sometimes telephone collections just isn't enough and further action is required. Although no one wants to sue their customers, however we know that at times it is necessary. At SMS we can we have a nationwide Attorney network that allows us to pursue legal action on your behalf to protect your interests. All of our Attorneys specialize in debt collection and are licensed in the state in which your customer is located. This assures us, and you, that they understand the laws in their respective states to maximize the amount recovered. These services are offered to our Collection Partners at an additional contingent percentage based on dollars recovered.
Business Partner Specific Services - One of advantages of partnering with SMS is our ability to adapt and provide services based on our clients needs. Just because we don't have a plan for what you need today doesn't mean we cant make one specifically for you. If there is something that your business needs we will make every effort to meet that need and provide you with the same quality all of our other Business Partners enjoy.
For more information about any of our services or if you have any questions please fill out the contact form below and one of our sales/marketing representatives will get right back to you.
Collection Services - Our collection service is a combination of aggressive collection effort and quality customer service. We will treat your customers with the respect and compassion they deserve while protecting your bottom line. We will never tarnish your companies good reputation by using old and outdated collection tactics that didn't work in the past and certainly do not work now. Our industry leading collector training program guarantees that every one of our associates understand your business and your needs in addition to proven negotiation tactics that help maximize recoveries while minimizing risk.
Skip Tracing Service - At SMS we have an entire department dedicated to location services. We offer a wide variety of packages that includes Address Location and Verification, Phone Number Location and Verification and Employment Location and Verification. These services are free to our Collection Partners but available to anyone trying to find new information or verify current information about their customers.
Credit Bureau Reporting Services - How often do you find that your delinquent customer has purchased/refinanced their home, purchased a new automobile or taken out addition loans and expenses with other creditors while they still have a delinquent account with you? If you are not reporting your delinquent customers to the Credit Bureaus then you could be losing out on thousands of dollars in bad debt recoveries. SMS offers a bad debt reporting packages that will allow you to report your delinquent customers to the Credit Bureaus to add an additional layer of protection for your debt. These services are free to our Collection Partners.
Legal Services - Let's face it, sometimes telephone collections just isn't enough and further action is required. Although no one wants to sue their customers, however we know that at times it is necessary. At SMS we can we have a nationwide Attorney network that allows us to pursue legal action on your behalf to protect your interests. All of our Attorneys specialize in debt collection and are licensed in the state in which your customer is located. This assures us, and you, that they understand the laws in their respective states to maximize the amount recovered. These services are offered to our Collection Partners at an additional contingent percentage based on dollars recovered.
Business Partner Specific Services - One of advantages of partnering with SMS is our ability to adapt and provide services based on our clients needs. Just because we don't have a plan for what you need today doesn't mean we cant make one specifically for you. If there is something that your business needs we will make every effort to meet that need and provide you with the same quality all of our other Business Partners enjoy.
For more information about any of our services or if you have any questions please fill out the contact form below and one of our sales/marketing representatives will get right back to you.